{"id":18,"date":"2026-07-12T20:41:00","date_gmt":"2026-07-12T18:41:00","guid":{"rendered":"https:\/\/ateliercraig.fr\/politique-de-retour\/"},"modified":"2026-09-16T00:28:14","modified_gmt":"2026-09-15T22:28:14","slug":"politique-de-retour","status":"publish","type":"page","link":"https:\/\/ateliercraig.fr\/en\/politique-de-retour\/","title":{"rendered":"Returns policy"},"content":{"rendered":" <p class=\"chapeau wp-block-paragraph\">Vous achetez \u00e0 distance&nbsp;: vous disposez de quatorze jours pour changer d\u2019avis. Voici comment cela se passe.<\/p>   <h2 class=\"wp-block-heading\">Le d\u00e9lai<\/h2>   <p class=\"wp-block-paragraph\">14&nbsp;jours calendaires \u00e0 compter de la r\u00e9ception de la montre, conform\u00e9ment au Code de la consommation. Il suffit de pr\u00e9venir l\u2019atelier par e-mail (<a href=\"mailto:nicolas@ateliercraig.com\">nicolas@ateliercraig.com<\/a>) dans ce d\u00e9lai. Un formulaire type existe, mais il n\u2019est pas obligatoire.<\/p>   <h2 class=\"wp-block-heading\">Le retour<\/h2>   <p class=\"wp-block-paragraph\">La montre revient dans l\u2019\u00e9tat o\u00f9 elle est partie&nbsp;: non port\u00e9e au-del\u00e0 de l\u2019essayage, avec son \u00e9crin, son relev\u00e9 de marche et tout ce qui a \u00e9t\u00e9 livr\u00e9 avec. Exp\u00e9dition assur\u00e9e en valeur d\u00e9clar\u00e9e, aux frais de l\u2019acheteur [\u00e0 confirmer \u2014 \u00c0&nbsp;COMPL\u00c9TER]. Le plus simple est de reprendre le m\u00eame mode d\u2019envoi qu\u2019\u00e0 l\u2019aller.<\/p>   <h2 class=\"wp-block-heading\">Le remboursement<\/h2>   <p class=\"wp-block-paragraph\">Int\u00e9gral, sur le moyen de paiement d\u2019origine, au plus tard quatorze jours apr\u00e8s le retour de la montre. En pratique, d\u00e8s son contr\u00f4le \u00e0 l\u2019atelier. Une d\u00e9cote peut \u00eatre appliqu\u00e9e si la pi\u00e8ce a \u00e9t\u00e9 manipul\u00e9e au-del\u00e0 de ce qui est n\u00e9cessaire pour l\u2019essayer (art. L.&nbsp;221-23 C.&nbsp;consom.).<\/p>   <h2 class=\"wp-block-heading\">Un doute avant d\u2019acheter&nbsp;?<\/h2>   <p class=\"wp-block-paragraph\">Chaque fiche propose un lien \u00ab&nbsp;Poser une question sur cette pi\u00e8ce&nbsp;\u00bb. Photographies compl\u00e9mentaires, tour de poignet, pr\u00e9cision mesur\u00e9e&nbsp;: toutes les questions sont bienvenues avant l\u2019achat. La montre peut \u00e9galement \u00eatre essay\u00e9e \u00e0 l\u2019atelier, sur rendez-vous.<\/p> ","protected":false},"excerpt":{"rendered":"<p>Vous achetez \u00e0 distance&nbsp;: vous disposez de quatorze jours pour changer d\u2019avis. Voici comment cela se passe. Le d\u00e9lai 14&nbsp;jours calendaires \u00e0 compter de la r\u00e9ception de la montre, conform\u00e9ment au Code de la consommation. Il suffit de pr\u00e9venir l\u2019atelier par e-mail (nicolas@ateliercraig.com) dans ce d\u00e9lai. Un formulaire type existe, mais il n\u2019est pas obligatoire. [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","footnotes":""},"class_list":["post-18","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/ateliercraig.fr\/en\/wp-json\/wp\/v2\/pages\/18","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ateliercraig.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ateliercraig.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/ateliercraig.fr\/en\/wp-json\/wp\/v2\/comments?post=18"}],"version-history":[{"count":4,"href":"https:\/\/ateliercraig.fr\/en\/wp-json\/wp\/v2\/pages\/18\/revisions"}],"predecessor-version":[{"id":90,"href":"https:\/\/ateliercraig.fr\/en\/wp-json\/wp\/v2\/pages\/18\/revisions\/90"}],"wp:attachment":[{"href":"https:\/\/ateliercraig.fr\/en\/wp-json\/wp\/v2\/media?parent=18"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}