{"id":18,"date":"2026-07-12T20:41:00","date_gmt":"2026-07-12T18:41:00","guid":{"rendered":"https:\/\/ateliercraig.fr\/politique-de-retour\/"},"modified":"2026-07-13T01:08:16","modified_gmt":"2026-07-12T23:08:16","slug":"politique-de-retour","status":"publish","type":"page","link":"https:\/\/ateliercraig.fr\/en\/politique-de-retour\/","title":{"rendered":"Returns policy"},"content":{"rendered":"\n<p class=\"chapeau wp-block-paragraph\">Vous achetez \u00e0 distance&nbsp;: vous disposez de quatorze jours pour\nchanger d\u2019avis. Voici comment cela se passe.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Le d\u00e9lai<\/h2>\n\n\n<p class=\"wp-block-paragraph\">14&nbsp;jours calendaires \u00e0 compter de la r\u00e9ception de la montre, conform\u00e9ment au Code\nde la consommation. Il suffit de pr\u00e9venir l\u2019atelier par e-mail ([\u00c0&nbsp;COMPL\u00c9TER]) dans\nce d\u00e9lai. Un formulaire type existe, mais il n\u2019est pas obligatoire.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Le retour<\/h2>\n\n\n<p class=\"wp-block-paragraph\">La montre revient dans l\u2019\u00e9tat o\u00f9 elle est partie&nbsp;: non port\u00e9e au-del\u00e0 de\nl\u2019essayage, avec son \u00e9crin, son relev\u00e9 de marche et tout ce qui a \u00e9t\u00e9 livr\u00e9 avec.\nExp\u00e9dition assur\u00e9e en valeur d\u00e9clar\u00e9e, aux frais de l\u2019acheteur [\u00e0 confirmer \u2014\n\u00c0&nbsp;COMPL\u00c9TER]. Le plus simple est de reprendre le m\u00eame mode d\u2019envoi qu\u2019\u00e0 l\u2019aller.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Le remboursement<\/h2>\n\n\n<p class=\"wp-block-paragraph\">Int\u00e9gral, sur le moyen de paiement d\u2019origine, au plus tard quatorze jours apr\u00e8s le\nretour de la montre. En pratique, d\u00e8s son contr\u00f4le \u00e0 l\u2019atelier. Une d\u00e9cote peut \u00eatre\nappliqu\u00e9e si la pi\u00e8ce a \u00e9t\u00e9 manipul\u00e9e au-del\u00e0 de ce qui est n\u00e9cessaire pour l\u2019essayer\n(art. L.&nbsp;221-23 C.&nbsp;consom.).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Un doute avant d\u2019acheter&nbsp;?<\/h2>\n\n\n<p class=\"wp-block-paragraph\">Chaque fiche propose un lien \u00ab&nbsp;Poser une question sur cette pi\u00e8ce&nbsp;\u00bb.\nPhotographies compl\u00e9mentaires, tour de poignet, pr\u00e9cision mesur\u00e9e&nbsp;: toutes les\nquestions sont bienvenues avant l\u2019achat. La montre peut \u00e9galement \u00eatre essay\u00e9e \u00e0\nl\u2019atelier, sur rendez-vous.<\/p>\n\n","protected":false},"excerpt":{"rendered":"<p>Vous achetez \u00e0 distance&nbsp;: vous disposez de quatorze jours pour changer d\u2019avis. Voici comment cela se passe. Le d\u00e9lai 14&nbsp;jours calendaires \u00e0 compter de la r\u00e9ception de la montre, conform\u00e9ment au Code de la consommation. Il suffit de pr\u00e9venir l\u2019atelier par e-mail ([\u00c0&nbsp;COMPL\u00c9TER]) dans ce d\u00e9lai. Un formulaire type existe, mais il n\u2019est pas obligatoire. [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","footnotes":""},"class_list":["post-18","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/ateliercraig.fr\/en\/wp-json\/wp\/v2\/pages\/18","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ateliercraig.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ateliercraig.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/ateliercraig.fr\/en\/wp-json\/wp\/v2\/comments?post=18"}],"version-history":[{"count":3,"href":"https:\/\/ateliercraig.fr\/en\/wp-json\/wp\/v2\/pages\/18\/revisions"}],"predecessor-version":[{"id":78,"href":"https:\/\/ateliercraig.fr\/en\/wp-json\/wp\/v2\/pages\/18\/revisions\/78"}],"wp:attachment":[{"href":"https:\/\/ateliercraig.fr\/en\/wp-json\/wp\/v2\/media?parent=18"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}