nicolas@ateliercraig.com<\/a>) within that period. You may use the form below or any clear statement of your decision. This right also applies to vintage watches, unworn second-hand goods and online orders collected at the workshop.<\/p> The return<\/h2>
After notifying us of your withdrawal, return the watch within 14 days. We will provide the return address directly; it is not published on the website. Direct return costs for a change of mind are payable by you. We recommend tracked shipping with signature and cover suitable for the watch\u2019s value and nature; retain proof of dispatch. This recommendation is not a condition of your withdrawal right. Include the supplied box and accessories. You may examine the watch as you would in a shop; a deduction for diminished value may apply if it has been handled beyond what is necessary to establish its nature, characteristics and functioning.<\/p>
The refund<\/h2>
We refund the price paid and the original standard delivery charge (but not any extra cost for a more expensive delivery option you chose), using the same payment method unless otherwise agreed, without a fee. We issue the refund within 14 days of receiving your withdrawal notice. We may delay it until we receive the watch or proof that you have sent it back, whichever is earlier (Article L. 221-24 of the French Consumer Code).<\/p>
A doubt before buying?<\/h2>
Each product page includes an \u201cAsk a question about this watch\u201d link. Additional photographs, wrist size, measured accuracy: all questions are welcome before purchase. The watch can also be tried on at the workshop by appointment.<\/p> \n
Defective or non-conforming goods<\/h2>\n
A return under a statutory guarantee is separate from a change-of-mind return. Contact nicolas@ateliercraig.com with your order number and a description of the problem. The seller bears the costs necessary to restore conformity, including return shipping agreed with the workshop. Your statutory guarantees also apply to a watch sold without a service.<\/p>\n
Withdrawal form<\/h2>\n
Complete only if you wish to withdraw, then send to nicolas@ateliercraig.com or by post to Nicolas Craig \u2014 Atelier Craig, 58 rue de Monceau, 75008 Paris, France.<\/p>\n
I hereby notify you of my withdrawal from the contract for the sale of the following goods:
Item:
Order number:
Ordered on \/ received on:
Consumer\u2019s name:
Consumer\u2019s address:
Date:
Consumer\u2019s signature (only when sent on paper):<\/p>","protected":false},"excerpt":{"rendered":"
Vous achetez \u00e0 distance : vous disposez de quatorze jours pour changer d\u2019avis. Voici comment cela se passe. Le d\u00e9lai 14 jours calendaires \u00e0 compter de la r\u00e9ception de la montre, conform\u00e9ment au Code de la consommation. Il suffit de pr\u00e9venir l\u2019atelier par e-mail (nicolas@ateliercraig.com) dans ce d\u00e9lai. Vous pouvez utiliser le formulaire ci-dessous ou toute d\u00e9claration […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"class_list":["post-18","page","type-page","status-publish","hentry"],"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/ateliercraig.fr\/en\/wp-json\/wp\/v2\/pages\/18","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ateliercraig.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ateliercraig.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ateliercraig.fr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ateliercraig.fr\/en\/wp-json\/wp\/v2\/comments?post=18"}],"version-history":[{"count":6,"href":"https:\/\/ateliercraig.fr\/en\/wp-json\/wp\/v2\/pages\/18\/revisions"}],"predecessor-version":[{"id":239,"href":"https:\/\/ateliercraig.fr\/en\/wp-json\/wp\/v2\/pages\/18\/revisions\/239"}],"wp:attachment":[{"href":"https:\/\/ateliercraig.fr\/en\/wp-json\/wp\/v2\/media?parent=18"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}